Jay Rai Web - Terms and Conditions

1. Project Timelines

Estimated delivery timelines for various types of websites:

• Static Website: 5-10 Days
• E-Commerce Website: 15 Days
• Functional / Custom Website: Depends on the complexity of the project

Note: Timely client responses, content submissions, and approvals are essential. If the project is delayed due to client-side reasons or if the client stops the project midway and wishes to resume later, the remaining 50% balance must be cleared before resuming. This ensures project scheduling and resource allocation, as we may already be handling other projects. In such cases, 100% payment will be required before resuming the work.

2. Payment Terms

• 50% Advance Payment – required to start the project
• 50% Final Payment – due before domain connection and project handover

Note: The final payment must be completed prior to delivery. No files, access, or credentials will be shared until full payment is received.

Note: Any kind of advance or partial payment made (including the 50% advance) is non-refundable.

3. Project Ownership

During the development phase and until full payment is received, the website ownership remains with JAY RAI WEB.

Full ownership will be transferred only after:

• The final payment is made and The project is fully completed

4. Commitment to Delivery

We deliver exactly what has been promised and discussed — nothing more, nothing less. This ensures focused quality, clarity, and transparency, and NO CHANGE in scope of work.

5. Developer Credit

A standard developer credit line – “Developed by JAY RAI WEB” – will be displayed in the website footer as part of our portfolio and branding policy.

If the client wishes to remove this credit, a one-time royalty fee of ₹7,000 will be applicable. The removal will only be executed after full payment of this fee.

6. No Discounts After Project Start

Once the project begins and terms are agreed, no further discounts or price revisions will be applicable. The quoted amount remains fixed and final.

7. Non-Refundable Payment Policy

If the client discontinues the project for any reason, the amount already paid is strictly non-refundable, irrespective of the project stage or progress.

Note: (This clause includes the 50% advance or any kind of payment made to us.)

8. Design Approval & Scope of Work

• The website design, layout, and UI will be planned and finalized in consultation with the client.
• Once the design is approved and development begins, major design changes or complete redesign requests will be considered new requirements and charged separately.
• This policy helps ensure timely delivery and efficient project execution.

9. Reference Website Policy

• Any reference website shared by the client is considered for inspiration only.
• JAY RAI WEB does not copy or replicate third-party websites, as doing so may violate copyright laws.
• We create original designs while considering the client's preferences and requirements.

10. Additional Change Requests

• Any request beyond the approved scope of work will be treated as additional work and charged separately.

11. Client-Side Technical Issues

JAY RAI WEB will not be responsible for issues caused by client-side configurations, such as:

• Payment gateway or account verification failures
• Delivery partner integration problems
• Domain or hosting access issues
• Any other third-party or client-end errors

Note: Such issues are solely the client’s responsibility.

12. Framework-Related Future Issues

We are not responsible for any technical or compatibility issues that may arise in the framework in the future. Framework are built using many diffrent technologies which are old and someones are trendy also, and updates or changes in those systems are beyond our control.

13. Domain, Hosting & SSL Policy

• Domain, hosting, and SSL will be provided free of cost for the first year only (as per package).
• From the second year onward, all renewal charges must be paid by the client as per the service provider’s pricing.

If the client chooses to shift the website to another hosting provider:

• The entire migration process will be the client’s responsibility.
• JAY RAI WEB will not be responsible for any issues arising post-migration (performance, downtime, security, etc.).
• We do not handle migration processes by default.
• If the client requires our assistance for migration, it will be chargeable separately.

14. Phase-Wise Confirmation

The project progresses in defined phases. Once a phase is completed and approved, it is considered final. Any post-approval modifications will be chargeable separately.

15. Asset & Content Responsibility

Clients must provide all required assets and information, including:

• Logos, images, brand content, and other creative materials
• Legal documents such as Terms & Conditions, Privacy Policy, Refund Policy, etc. These are the client’s responsibility, not drafted by our team.

16. Project Hold & Pricing Revision Policy

If the client discontinues or pauses the project midway and requests to resume after a gap (weeks/months):

• The project will be resumed based on current pricing, not the originally quoted amount.
• Any increase in pricing structure during the paused period will be applicable.
• Work will only resume after clearing pending dues + revised cost (if applicable).

17. Post-Deployment Changes Policy

Once the website is completed, approved, and made live:

• Any further changes, modifications, or updates requested by the client will be treated as additional work.
• Such requests will be chargeable based on the scope and complexity.
• This includes design, content, functionality, or technical changes.

18. Design Assets

JAY RAI WEB does not provide banners, posters, product creatives, or additional graphic materials unless explicitly agreed in writing before project initiation.

Clients are required to provide:

• Logos
• Product images
• Brand creatives
• Written content
• Legal documents

Exception: For E-Commerce websites only, basic homepage promotional banners will be provided as part of the development package. Any additional creative design requirements beyond this will be chargeable separately.

19. Automatic Acceptance of Terms

Once this Terms & Conditions document is shared in the official project communication group (WhatsApp / Email / Project Channel), all clauses mentioned herein shall be considered legally applicable and binding.

This applicability remains valid:

• Irrespective of whether the client has read the document or not.
• Irrespective of acknowledgment, response, or silence from the client’s side.

Failure to read the document does not exempt the client from compliance with these terms.

This clause is implemented to prevent future misunderstandings, misinterpretations, false allegations, or unnecessary disputes.

“All additional charges will be communicated and approved before execution.”

20. Legal Threats & Misuse of Legal Intimidation

JAY RAI WEB operates with full transparency and documented communication records.

Any form of:

• False legal threats
• Baseless allegations
• Intimidation through misuse of legal terminology
• Defamation attempts
• Payment avoidance using legal pressure

will not be considered valid grounds for dispute.

If a client issues:

• False legal threats, or
• Attempts to harass or intimidate the company despite agreed terms and documented proof

JAY RAI WEB reserves the full right to:

• Initiate appropriate legal counteraction,
• Claim damages for defamation or business harm,
• Terminate the project immediately without refund.

Clients are advised to resolve concerns through professional communication rather than intimidation.

All agreements remain governed by documented proof shared during the project lifecycle.

21. Payment Dispute / Bank Lien Policy

If any payment made by the Client results in a bank lien, account freeze, payment hold, or any restriction on JAY RAI WEB's bank account due to fraud investigations, chargebacks, disputed transactions, regulatory actions, or any issue originating from the Client or the Client's payment source, the Client shall be responsible for resolving the matter immediately.

If the liened or blocked amount is not released within 7 days, the Client agrees to compensate JAY RAI WEB for the total affected amount. Failure to do so may result in suspension of all services and initiation of appropriate legal proceedings for recovery of the amount, along with any applicable damages and legal expenses.